Reference

How mdurmtka Handles Your Personal Data

Q: Can I request a copy of all the data mdurmtka holds about me?

Yes. Send a data access request to privacy@mdurmtka.com from your registered email address. We will compile and deliver a copy of your personal data in a readable format within 30 days, in line with applicable Indian data protection rules.

Q: How do I ask mdurmtka to delete my personal data?

Email privacy@mdurmtka.com with your account details and a deletion request. We will erase or anonymise non-regulatory data within 30 days. Financial transaction records must be retained for the period required by Indian regulations before they can be removed.

Q: Who is responsible for data protection at mdurmtka, and how do I escalate a complaint?

Our data protection contact is reachable at privacy@mdurmtka.com. If you are not satisfied with our response, you may escalate the matter to the relevant data protection authority in India where local law permits such a complaint to be filed.

At mdurmtka, the way we collect and use your personal data is something we take seriously — this policy sets out exactly what we gather, why we need…

Data collected only as neededUPI & Paytm transaction privacyYour right to access your dataCookies you can controlContact us to update your record

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What Data We Collect and Why

mdurmtka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with us, we collect identification details, contact information, and payment method references — such as the UPI ID, Paytm wallet handle, or PhonePe number you use to fund your account. This data is used solely for account verification, transaction processing, and

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fraud prevention. We do not sell your personal data to third parties. Retention periods follow applicable Indian data protection rules, and data related to financial transactions is kept for the period required by those regulations. If you close your account, we will anonymise or delete your
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personal data in line with the retention schedule outlined in the full policy document, available on request.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you have a question about your personal data, want to correct a detail on your account, or need to submit a formal data access request, our support team is here to…

Email Support Send your data request or privacy query to our dedicated address at [email protected]. Include your registered account email so we can pull your record and respond within 72 hours on business days.

Live Chat Open the chat widget from any page on mdurmtka.com to reach a support agent directly. Live chat is available daily and can handle data correction requests, cookie opt-outs, and account privacy concerns in real time.

Postal Address For formal written data requests or legal notices, send correspondence to the registered address listed at the foot of mdurmtka.com. Postal requests are acknowledged within five working days of receipt.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Our approach to data security is layered — encryption at rest, TLS in transit, and access controls that limit which staff can view your personal record.

Data Encryption

Every piece of personal data stored on mdurmtka servers is encrypted at rest using AES-256 standards. Data moving between your device and our platform travels over TLS 1.3, preventing interception during UPI or Paytm transactions.

Cookie Controls

We use functional, analytical and optional marketing cookies. You can manage or withdraw cookie consent at any time through the preferences panel linked in the site footer — changes take effect within 24 hours across all mdurmtka pages.

Account Access Logs

Every login to your account is timestamped and logged with the originating device type and approximate location. If you spot an access event you do not recognise, report it via live chat and we will freeze the session immediately.

Data Retention Schedule

Financial transaction records, including PhonePe and Paytm references, are retained for the period required under Indian regulatory rules. Non-financial profile data is removed or anonymised within 30 days of a verified account closure request.

Third-Party Access

We share your data with payment processors like UPI networks and Paytm only to complete transactions. No personal data is sold, rented, or shared for advertising purposes. Third-party processors are contractually bound to our data-handling standards.

Your Right to Correction

You can request a correction, export, or erasure of your personal data at any time by writing to [email protected]. We will confirm receipt within 24 hours and complete the action within 30 days or explain any lawful reason for delay.

Your Privacy Policy Questions, Addressed

The questions below cover the most common concerns we hear from account holders about how their data is collected, stored and managed on mdurmtka. If your question is not listed, reach out via email or live chat and our team will respond within 72 hours.

We collect your name, email address, date of birth, and the payment method identifiers you register — such as your UPI ID or Paytm number. Device data and session logs are also recorded for security and fraud prevention purposes.

Payment references like UPI IDs and PhonePe handles are stored in encrypted form and used solely to process transactions and verify your identity. Raw bank credentials are never stored on our servers — only the tokenised reference provided by the payment network.

Yes. Send a data access request to [email protected] from your registered email address. We will compile and deliver a copy of your personal data in a readable format within 30 days, in line with applicable Indian data protection rules.

Email [email protected] with your account details and a deletion request. We will erase or anonymise non-regulatory data within 30 days. Financial transaction records must be retained for the period required by Indian regulations before they can be removed.

We share data only with payment processors — UPI networks, Paytm, PhonePe — strictly to complete transactions. We do not sell or rent your personal data. Any third party we engage is contractually bound to process your data only as we instruct.

Open the cookie preferences panel in the site footer at any time to adjust or withdraw consent for analytical and marketing cookies. Functional cookies required for account login and payments cannot be disabled without affecting how the site operates for you.

Our data protection contact is reachable at [email protected]. If you are not satisfied with our response, you may escalate the matter to the relevant data protection authority in India where local law permits such a complaint to be filed.

How mdurmtka Handles Your Personal Data

Reach Our Data Protection Team

Data Handling, Cookies and Account Security

Data Encryption

Cookie Controls

Account Access Logs

Data Retention Schedule

Third-Party Access

Your Right to Correction

Your Privacy Policy Questions, Addressed

01 What personal data does mdurmtka collect when I open an account?

02 How is my UPI or PhonePe payment data stored?

03 Can I request a copy of all the data mdurmtka holds about me?

04 How do I ask mdurmtka to delete my personal data?

05 Does mdurmtka share my data with third parties?

06 How can I manage or turn off cookies on mdurmtka?

07 Who is responsible for data protection at mdurmtka, and how do I escalate a complaint?

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